CEO Blog

15 February 2021

Written by Ravindra Bhagwanani on . Posted in News

When Delta stopped publishing SkyMiles award charts a few years ago, their “hope” might have been to be able to push price increases through without getting noticed. However, the opposite has happened. Since removing award charts, Delta has been in a continuous drive of devaluation and there are several bloggers out there doing nothing else than checking award tables and reporting these changes. For instance, a roundtrip Business Class award ticket, Transatlantic on partner airlines, ran 80,000 miles not so long ago. The price has now increased to 120,000 miles – one-way. While this might not shock readers in Venezuela and Zimbabwe in front of their local inflation rates, all others should be advised that all SkyTeam partner programs represent a better value here in the meantime. Delta has definitely been the most successful major US airline for the last few years. However, they may stretch the patience of their loyalty members just a bit too much if this continues.