CEO Blog

Written by Ravindra Bhagwanani on . Posted in Archives


While it is good to see that TAP Air Portugal has left its decades of limited commitment to the FFP topic by implementing many changes, this has now seemed to turn into a hyperactivity, not necessarily with the best outcome for customers. As such, award levels for TAP Air Portugal flights were changed to a fully dynamic pricing in its Miles&Go program in late June without any advance warning. While it is true that prices might be lower than before as a result (and that availability is better), the reality is that you will see a doubling of most prices unless you book 6 months ahead and don’t mind taking a connecting flight through Porto when using a flight such as from Paris to Lisbon, leaving you enough time to see all the beauties of the city during your stop-over. In many cases, award flights on Star Alliance partners are actually cheaper – capacity provided, of course. They continue to be priced on a fixed award table. But since this table is actually one of the least generous ones within the Star Alliance, it tells everything about the new prevailing award pricing on TAP if the TAP levels are even above them…