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Airline Business is established as the industry’s leading strategic title for airline executives, and we are proud to be one of their select
group of strategic partners. Next to organising jointly the annual Loyalty Conference, we help to provide Airline Business and its sister services within the Flight Group with relevant information
about Frequent Flyer Programs, both for the print version and its valuable online information platform. Click here for your subscription!
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Loyalty Group is a specialised and independent management company, offering a range of research and management-related services within the area of Customer Centricity.
Since the early 90ies, Loyalty Group has helped companies optimising profit by strengthening relationships with existing customers and employees.
Based on deep customer insight in the form of solid data and high employee involvement, Loyalty Group assists in developing or adjusting all relevant processes such as sales, marketing, customer service, product development and bonus/incentives.
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