Global Flight - Frequent Flyer Programs & Customer Loyalty

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Welcome to our leading Frequent Flyer Service!

The present questionnaire is our sole basis to develop your personal, optimised strategy in respect to the different Frequent Traveller Programs. That’s why we might ask you to take some time (it’ll take you some 10 minutes) in order to answer the questions thoroughly and exactly - in your own interest.

As far as possible, the questions should be answered for the period of the coming 12 months. They concern your business and private travels. We’ll take into account your individual preferences in regard to your travel activities as long as they comply with your corporation’s travel policy. Nevertheless, we’d like to remind you that the more flexible you are, the faster you’ll reach the desired awards.

Of course, we will treat all your information confidentially and use for internal purposes only.

Thanks a lot!

 


Sender
Last name
First name
Nationalities
Company
Phone (office)
Fax
E-mail
Private addressstreet
city
zip-code
country
Reference (if any)

In which other countries would you have the possibility to indicate an additional mailing address (e.g. at other sites of your company or with friends)?

 

1. Which of the following languages is your preferred language for correspondence?

English
German
French


2. Would you like to receive automatically our monthly Frequent Flyer news by e-mail notification free of charge?

Yes
No

Flights

Please start by completing the following flight table with your expected scheduled flights for the period covering the next 12 months - our most important input. Obviously, you haven't yet planned all your travels. That's why you should answer the questions in such a way that seems to be the most likely to yourself. If you don't expect any major changes to the previous 12 months, you may refer to that period.

Routes you will fly several times, you fill in only once by indicating the number of flights for each class of service. Use one line per route.

For a flight that requires a transfer, but for which you do not wish a stop-over at the transfer airport, you fill in only the origin and the final destination of your trip. If you wish a stop-over, please indicate them as two separate flights.

Number of flights per class
No From To Economy Business First
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20


3. When travelling in Economy Class, do you usually use

Flexible tickets
Restricted tickets (conditions of change etc.)?


4. In which Frequent Traveller Programs do you already participate? In case you currently hold elite status in the listed programs, please indicate the elite level (e.g. Silver, Gold etc.).

ProgramAccount at ca.Elite level



5. Which are your preferred airlines (please indicate only airlines that you're allowed to take under your employer's travel policy. Check with your travel management/travel agent if you're not sure)?

1
2
3
4
5
6



6. Would you fly on other airlines upon our recommendation?

Yes (except for)
No


7.What is generally more important to you with Frequent Flyer Programs, to reach as many awards as possible or the elite membership with its benefits?

Awards
Elite membership


 


8. Indicate the degree of importance the following criteria to select an airline have for you:

Long-haul flights Short-haul flights
high medium low high medium low
Frequent Traveller Program
In-flight service
Price
Safety feeling
Schedules (frequencies/times)
Service on ground (Lounges/Check-in)

 

9. Often, awards can be reached faster on connecting flights than on non-stop flights.

Are you willing to take a connecting flight on a route where there is a non-stop flight if it results in considerable advantages in regard to the Frequent Traveller Programs?

on short-haul flights:
Yes, max. longer journey time of hours/route [at least 2 hours]
No
on long-haul flights:
Yes, max. longer journey time of hours/route [at least 3 hours]
No

 

10. What kind of awards do you like to use (select a maximum of two)?

Short-haul flights in Economy Class
Short-haul flights in Business/First Class
Long-haul flights in Economy Class
Long-haul flights in Business Class
Up-grades
Hotel awards
Car rental awards
Leisure awards

 

11. Who is to use the awards?

Yourself
Close relatives
Friends travelling as your companion
Friends travelling on their own


12. Concerning your award flights and up-grades: To which destinations or regions and in which period (approximate month) do you like to use the awards preferably (classified by priority)?

1. To: Period:
2. To: Period:
3. To: Period:
4. To: Period:
5. To: Period:
6. To: Period:

 


13. How flexible are you in general with your travel planning?

inflexible medium flexible

 

...and what else gives you miles
14. How often will you stay in a ****- or *****-hotel next year? For how many nights?

times (number of stays)
nights spent

 

15. Tick your preferred hotel chains:

Accor (Sofitel, Pullman, MGallery, Mercure, Novotel)
Best Western
Choice Hotels
Hilton/Conrad
Holiday Inn
Hyatt
Intercontinental/Crowne Plaza
Marriott/Renaissance
Radisson/Park Plaza
Shangri-La/Traders
Starwood
Worldhotels


 

16. Would you stay in other hotels - of the same standard - even if one of your above indicated hotels exists in the city you stay?

Yes
No


17. How often will you rent a car next year?

In conjunction with a flight: times (number of rentals, not of days)
Without a flight: times (number of rentals, not of days)


 


18. Which credit cards do you use for business and private purposes?

American Express
Diners Club
MasterCard
Visa

 

19. How much do you spend approximately with your credit cards a year? [facultative answer]

 

20. Do you use credit cards that give you credits in a Frequent Traveller Program?
Credit card: Frequent Traveller Program
Credit card: Frequent Traveller Program

 

21. Any other comments concerning your travel profile? Let us know them!

 

General terms :
Yes, I read the general terms and do accept them.
No, I don't accept the general terms.

 




Submit your data now to have your Frequent Flyer strategy developed.
A confirmation for your order will be sent to you by e-mail.
If you click "Reset", all your entries will be cleared.
The applicable fee of 129 EUR will be payable after the reception of your documents.