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Here it is: the most exciting latest news of Frequent Flyer Programs!

This section provides you regularly with the latest news from the Frequent Flyer Programs. However, a complete news service would be far too exhaustive and of little use to you. That's why we always select the most important news which we consider to respond best to the needs of our customers.

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Written by Ravindra Bhagwanani on . Posted in News

Pan Am is not only preparing to resume regular flights, but has also announced that it will revive the legendary WorldPass Frequent Flyer Program and has already selected a software provider for it. Details about the program itself are not yet known, but given Pan Am’s planned modest size, the program name is likely to be the most interesting element.

If you have WorldPass miles outstanding from the early 1990s, don’t get your hopes up about being able to reactivate them, as legally they are two different companies.

Sadly, the original Pan Am joins the long list of airlines – Ansett, TWA or Spanair, to name just a few – where frequent flyers have irrevocably lost their outstanding miles when the airline ceased operations.

Written by Ravindra Bhagwanani on . Posted in News

Due to the associated risk, customer loyalty programs worldwide – not just in the travel sector – operate on the principle that you first collect points and then redeem them. Exceptions are rare, such as Miles & More, which grants its Senator status members a mileage overdraft of up to 50,000 miles.

The relatively young HeyMax program in the Far East is now turning this principle on its head. HeyMax is a coalition program in the retail market, operating in places such as Singapore, Hong Kong or Japan, with the only reward option being the exchange of points for the currency of one of its numerous partner programs of airlines and hotels.

Under the slogan “Fly Now. Earn Later,” you can now indeed use rewards on a large scale and collect the points later. Given the constant devaluation of the programs, the argument is certainly compelling that you don’t know how much the points you collect today will be worth in two or three years.

Let’s hope that HeyMax’s courage will be rewarded and that they won’t be exploited by fraudsters!

Written by Ravindra Bhagwanani on . Posted in News

Accor’s ALL program has always been distinguished by a clear reward value. For 1,000 points, you get a reduction of 20 EUR in Accor hotels.

Alternatively, Accor maintains many partnerships with Frequent Flyer programs, where traditionally 4,000 points could be exchanged for 2,000 miles. Since it is hardly possible to achieve a value of 80 EUR with 2,000 miles, this was never really interesting.

However, there are three parallel developments at ALL that make one reassess the matter. First of all, there is a lot of dynamism in the partner network. Departures (like the Iberia Club) are countered by new arrivals, such as Asante Rewards from Kenya Airways or BluChip from Indigo. Secondly, some exchange rates have improved to a 1-to-1 basis, for example, with Flying Blue from Air France KLM or with SUMA from Air Europa. And thirdly, Accor has started regularly running promotions with partners to temporarily improve the exchange rate.

And of course, Accor also offers the possibility to double dip with 4 different partners – Flying Blue, Privilege Club (Qatar Airways), Frequent Flyer (Qantas), and TudoAzul (Azul) – with varying conditions between the partners.

Written by Ravindra Bhagwanani on . Posted in News

You can think what you want about the Etihad program Etihad Guest, but above all, the network of airline partners is quite interesting.

However, it has now shrunk by Air Serbia, which has launched its own program called Elevate. The revenue-based program has no partners, and points expire after one year, making it useless for many. Air Serbia has not published any concrete information on how to use the collected points, which does not make it easier either to identify with the program. However, you can have a valid Etihad status matched and even claim miles according to your Etihad Guest balance.

Based on the right strategic decision that with its own program it can control its destiny better than by using a partner program, Air Serbia has unfortunately not managed to offer its customers a better value compared to the Etihad solution with this first step.

And as soon as Hawaiian Mokulele Airlines hears about the program, Air Serbia might have to change the name of the program, as Elevate is already the name of Mokulele’s program… A simple look at our website would have been enough to understand this and prevent future problems.

Written by Ravindra Bhagwanani on . Posted in News

Especially in hotel programs, you will find more and more experience rewards. They present an interesting alternative on paper, but often have a less appealing value per point.

Therefore, the approach of Langham Hotels with their new experience rewards across five categories is quite interesting: Prices for reward nights in the Brilliant by Langham program are dynamically set and usually cost at least 100,000 points, often even significantly more.

The first published experience rewards, however, only cost 1,000 or 3,000 points and are thus significantly more quickly attainable. To collect 1,000 points, you need to spend 35 USD at Langham Hotels in the program. Even though it is often difficult to assign a monetary value to these rewards, this can indeed be a worthwhile alternative to using points.

The Langham Experience awards are always changing offers, each available only at specific times in specific hotels.