Project Procedure

Individualised in-house coaching for new FFP staff members


  • Analysis of travel costs
  • Analysis of booking processes
  • Analysis of travel behavior

Elaboration of Recommendation

  • Recommendation for programs to be used
  • Set-up of operational processes
  • Adaptation of travel guidelines


  • Implementation of revised processes with TMC partner
  • Enrollment of travellers in Frequent Flyer Programs
  • Data import into FFP Manager

Operational Realization

  • Administration through FFP Manager
  • Automatic account updates in the FFP Manager
  • Booking of award flights