Ravindras Blog


Als Vielreisender und langjähriger Marktbeobachter hat unser Geschäftsführer, Ravindra Bhagwanani, auch persönliche Meinungen über den Markt der Kundenbindungsprogramme. Lesen Sie in seinem Blog (auf Englisch) seine Ansichten und Erfahrungen!

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Geschrieben von Ravindra Bhagwanani am in CEO Blog


I’ve been passionate about aviation ever since I can remember and about FFPs ever since I started to think – yes, I am not one of these young bloggers, who were even not yet among us on 01 May 1981, when an idea of American Airlines was

Geschrieben von Ravindra Bhagwanani am in CEO Blog

19 March 2020

While the hit might be stronger than ever this time, it is certainly not the first shock the travel industry has to endure. But a shockingly repeating pattern can be observed with each such crisis: the dive into invisibility of most loyalty programs.

Geschrieben von Ravindra Bhagwanani am in CEO Blog

73725 March 2019

With all the necessary safety-related discussions, the current Max 8 discussion demonstrates that airlines and customers don’t speak the same language. This is also true when it comes to the loyalty question – and prevents actually many airlines to leverage the loyalty potential better.