15 April 2026

With 10 days’ notice, ITA confirmed that Miles & More would be their new Frequent Flyer program starting April 01.

While this was no longer really surprising, the manner in which it happened was all the more so. Of course, one expected a somewhat orderly takeover – but it was everything but that!

VOLARE members must register as new members in Miles & More, and the VOLARE history simply does not matter: Outstanding miles were not transferred, elite status was not honoured and status miles collected in the current year became worthless.

It looks like Lufthansa simply “forgot” to factor in these costs when they made a takeover offer for ITA…

By the way, you can still redeem outstanding points with VOLARE for a flight voucher until June 30 or for rewards with non-air partners until April 30.