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Written by Ravindra Bhagwanani on . Posted in News

It is always commendable when programs announce changes to reward prices in advance.

But when Emirates announces changes starting from May 20 without providing any further details, the practical value is very limited. Especially in the current situation, it is up to each individual to speculate in which direction the Skywards rewards will go. However, if Emirates was planning a fundamental price reduction, it would probably have been communicated differently.
In the last price adjustment, award levels in Economy Class were lowered, while awards in Business and First Class became more expensive.

Written by Ravindra Bhagwanani on . Posted in News

Especially in the Middle East, you can currently see various attractive hotel promotions. The reason for this is logical: While foreign airlines can relatively flexibly adjust their route networks to the demand situation – for example, the Lufthansa Group has suspended all flights to Dubai until September 13 – this is not really feasible for hotels.

Especially in the programs of Accor, ALL, and Global Hotel Alliance, GHA Discovery, both of which are relatively strong in the Gulf region, offers for program members are piling up, combined with a generally low price level.

GHA is currently going so far as to give certain local members, after corresponding registration, 50 Discovery Dollars (worth 50 USD), which can then be redeemed in hotels in the region within two months…

Written by Ravindra Bhagwanani on . Posted in News

As times (unfortunately) change, this is also reflected in the Miles+Bonus program of Greek airline Aegean Airlines.

Not too far away geographically, Greece is indeed dealing with two politically uncomfortable neighbours in Russia and Iran. As in more distant countries, military service is regaining importance here as well.

As it has been the case in the program for young parents during parental leave, Miles+Bonus now allows you to maintain your elite status even in the case of military service without corresponding program activity. This is the first time in the world that a program plays such a role in contributing to the security of its country.

Written by Ravindra Bhagwanani on . Posted in News

After the demise of Spirit Airlines, many are questioning the future of low-cost carriers in the US. With the major, financially stronger U.S. airlines all introducing a basic fare to better compete with them, their room to manoeuvre has indeed shrunk.

Frontier is now the largest remaining (ultra) low-cost airline and has the answer for its Frontier Miles members: For every round-trip booked by May 31 and flown by August 31, you’ll get a bonus of 5,000 miles. For this, you already get a one-way award flight in the program.

This bonus can be collected up to four times, and perhaps this could be a good opportunity to support the sector – and thus the competition – in the USA a bit!

Written by Ravindra Bhagwanani on . Posted in News

Uber is indeed entering into more and more partnerships with Frequent Flyer programs, but these are each country-specific and, by nature, of limited use to frequent flyers. For example, as a Delta SkyMiles member, you only earn miles in the US, and as a Flying Blue member with Air France KLM, you only earn in France – without the ability to link your Uber account to multiple programs.

There is now hope thanks to a newly announced partnership with Accor’s ALL program, where members will be able to earn points in multiple countries. Details are not yet known, but there is hope that one will indeed be able to benefit from the partnership across borders.

The partnership will start in the second half of the year in France, Germany, Poland, Morocco, and the Gulf States, both for Uber rides and orders with Uber Eats.

Written by Ravindra Bhagwanani on . Posted in Archives

With 10 days’ notice, ITA confirmed that Miles & More would be their new Frequent Flyer program starting April 01.

While this was no longer really surprising, the manner in which it happened was all the more so. Of course, one expected a somewhat orderly takeover – but it was everything but that!

VOLARE members must register as new members in Miles & More, and the VOLARE history simply does not matter: Outstanding miles were not transferred, elite status was not honoured and status miles collected in the current year became worthless.

It looks like Lufthansa simply “forgot” to factor in these costs when they made a takeover offer for ITA…

By the way, you can still redeem outstanding points with VOLARE for a flight voucher until June 30 or for rewards with non-air partners until April 30.

Written by Ravindra Bhagwanani on . Posted in Archives

It is always commendable when an airline recognises and corrects its mistakes relatively quickly.

When Air India relaunched its program under the name Maharaja Club at the end of 2024, it was clear that more value was placed on a nice exterior than on the content.

The improvements now announced are a step in the right direction – notably the reduction in most award prices on Air India flights – but major weaknesses in the program, such as the completely inflated award prices on Star Alliance partners, remain.

Like that, the program remains, unfortunately, only relevant in principle thanks to the local program partners in India and if the only goal is to use miles for award flights within India.

Written by Ravindra Bhagwanani on . Posted in Archives

More and more airlines now have basic fares in their offerings to be more competitive against low-cost carriers. And the question arises as to how to integrate them into the logic of Frequent Flyer programs.

A recent example of an airline that is probably not going the right way here is American Airlines: In addition to an already reduced mileage credit, AAdvantage members will no longer be able to use status benefits on American Airlines flights when they use the Economy Basic Fare starting May 18.

So why not choose straight away Frontier Airlines or Spirit Airlines?

Written by Ravindra Bhagwanani on . Posted in Archives

Since the end of March, Transavia has taken over all domestic flights from Air France from Paris Orly – and frequent flyers should probably make their way to Charles de Gaulle to continue flying with Air France.

Not only have frequencies been massively reduced, but frequent flyers also suffer from a worse offering.
Only Flying Blue members earn miles and status points on Transavia flights (but significantly fewer than on Air France flights), not members of other SkyTeam programs.

In May, Transavia will open its own lounge in Orly, which, however, not only looks spartan, but is also open to Flying Blue members holding at least Platinum status only. Unlike Air France lounges, which can be accessed already with Gold status – or the SkyTeam Elite Plus status in partner programs.

Written by Ravindra Bhagwanani on . Posted in Archives

The Reserve Bank of Australia has announced that it would fundamentally change the rules in the national credit card market starting from October 01. This includes, among other things, the reduction of interbank fees.

These finance, among other things, the generous offers of credit cards that one finds in Australian Frequent Flyer and other loyalty programs, making Australia one of the most lucrative markets for credit card providers worldwide. These will soon be a thing of the past, and based on the experience of other countries where these fees have already been reduced, two developments can be expected that will benefit frequent flyers.

On one hand, credit card offers will have to reinvent themselves and generate added value beyond collecting miles. For non-frequent flyers who merely process large sums through credit cards but use most of the reward seats, the offer will be less attractive.

On the other hand, programs can no longer rely solely on credit card revenue, but must return to their true “raison d’être” – creating genuine customer loyalty. As this development was foreseeable, it is a process that has already begun at Qantas, for example.